Q1: If I re-order my products, should I pay the mold fee again?

No, we will help you to keep the mold for 2 years, during this time, you needn’t pay any mold fee for re-make the same design.

Q2: I need my product very urgent, how fast could you produce it?

Please don’t worry, generally our production time is 15-20 days. For most item, we need 10 days when in rush. Depending on your item, our sales will check the schedule and then arrange the fastest production time for you.

Q3: If I want to see the artwork, do I need to pay the artwork fee?

No, you needn’t, my friend, we could offer the free artwork for you to see your product’s effect.

Q4: I don’t know the effect when it finished, I am afraid to place the mass order, Could I get a sample product?

Of course. Don’t worry, before the mass order, we could help you to do the sample first, when sample finished, we could send the picture and the video to you, when you confirm it, and then the mass order could start.

Q5: I am looking for the cooperation, if I could see your sample first?

It’s so glad to cooperate with you, of course, we could send our free sample to you to refer our best quality.

Q6: Express shipping is too high, any other options?

Yes, of course, the shipping fee is not charged by us, but we could help you to choose the most economic for you.