Frequently Asked Questions
What custom options do you support for OEM/ODM orders?
We support full customization, including materials, colors, sizes, shapes, logos, packaging, and labels. We can manufacture based on your designs, samples, drawings, or pictures.
What are the safety standards and certificates for your products?
Our products can comply with major international toy safety standards such as EN71, ASTM F963, GB6675, CE, CPC, and CPSIA. Testing can be arranged through third-party labs like SGS, ITS, TUV, and BV.
What is the typical lead time for samples and mass production?
Sample production usually takes 3 to 5 days. For mass production, the typical lead time ranges from 7 to 35 days, depending on the order quantity and complexity.
What shipping terms and loading ports do you use?
We support FOB, CIF, and EXW trade terms. Shipments are typically loaded from Ningbo or Shanghai ports, and can be shipped via sea, air, train, or express.
Are the materials and paints eco-friendly?
Yes, our products are crafted from natural materials and finished with non-toxic, water-based paints, ensuring they are completely safe and environmentally friendly.
What is your standard payment term?
Our standard payment term is a 30% deposit before production, with the remaining 70% balance due before shipment.
Joodle Toy
