Q1: Can I get a sample before mass production?
A1: Yes, the sample charge will refund you after your order if reach our MOQ.
Q2: When the samples prepared?
A2: It will take 7-14 days.
Q3: How long does it take for mass production?
A3: It depends on the order quantity. As normal 30-45 days (off season) or 45-60 days (busy season) after receiving the payment.
Q4: Can you do the designs for us (OEM)?
A4: Yes. Please send us the details.
Q5: Can you do the product test for us?
A5: Yes, we can help arrange the test, but you need to pay the test fees.
Q6: After receiving the product, if we find the defect, how do you solve it?
A6: We will resend new replacement for free or refund accordingly.
Joodle Toy
