Frequently Asked Questions
Q
What safety standards do your products comply with?
Our products are manufactured to meet global safety standards, including EN71, ASTM, and CE certifications, ensuring high-quality and safe materials for all markets.
Q
Do you support custom OEM/ODM designs?
Yes, we offer comprehensive OEM and ODM services. You can customize the colors, sizes, branding, and packaging to suit your target market.
Q
What is the typical lead time for bulk orders?
The lead time generally ranges from 25 to 45 days, depending on the order size and customization requirements. Contact our team for a detailed timeline.
Q
Can I request a sample before placing a bulk order?
Absolutely. We provide prototype and pre-production samples for evaluation and testing to ensure everything meets your exact specifications before final manufacturing.
Q
What materials are used in the manufacturing process?
We use premium, eco-friendly, and non-toxic materials. All fabrics, plastics, and dyes undergo strict quality control inspections for safety and durability.
Q
What are your standard payment and shipping terms?
We accept major payment methods and offer flexible shipping arrangements, including FOB, CIF, and EXW, utilizing reliable logistics partners for secure delivery.
Joodle Toy
